Review the service
Check whether a non-emergency telemedicine consultation may be suitable for your needs.
Main facility in Nairobi • Regional telemedicine focus
Responsible digital healthcare connections across Africa and the Middle East.
Biosphere Telemed is developing accessible telemedicine pathways from its main facility in Nairobi, Kenya, connecting patients, clinicians and healthcare organisations in selected African and Middle Eastern countries.
Service availability depends on local clinical, licensing, technical and regulatory arrangements.
How it works
Clear steps with secure clinical pathways
This public website explains the service. Registration, consultations and clinical records will use a separate protected platform.
Register securely
When available, registration will take place through the secure patient pathway—not through ordinary email or WhatsApp.
Meet an authorised clinician
Consultations will be arranged with appropriately authorised healthcare professionals where services are available.
Receive follow-up guidance
Where clinically appropriate, patients may receive follow-up plans, referrals or further review.
Our services
Support across the care journey
GC
General consultations
Remote review for suitable non-emergency health concerns, subject to clinical assessment and local availability.
SC
Specialist consultations
Specialist review may be arranged where an appropriate clinician and service pathway are available.
FU
Follow-up care
Structured review after an earlier consultation, treatment plan or investigation.
SO
Second medical opinions
An independent review of available clinical information without guarantees about diagnosis or outcome.
RS
Remote patient support
Guidance and follow-up support for eligible patients using approved secure communication channels.
HC
Provider collaboration
Professional collaboration between participating clinicians and healthcare organisations.
Regional focus
Nairobi-based, serving wider communities
Our main facility is in Nairobi, Kenya. The service is being designed for selected countries across Africa and the Middle East.
Each location will operate only when appropriate professional, technical and regulatory arrangements are in place.
View regional reachNairobi
East Africa
Wider Africa
Middle East
For patients
A simpler path to suitable care
- Clear information before registration
- Secure clinical communication when launched
- Access to suitable clinicians where available
- Structured follow-up and referral pathways
For professionals
Responsible regional collaboration
- Defined clinical and operational roles
- Appropriate licensing and credential checks
- Secure records and communication processes
- Support for partner organisations and facilities
Security and privacy
Public information stays separate from clinical records
This website is for general information and enquiries. It does not collect medical histories or provide access to private OpenEMR data.
When clinical services launch, patient and staff access will be provided through separately secured systems with appropriate access controls.
Read the privacy noticeDo not send health information here
Do not send diagnoses, prescriptions, identity documents, test results or medical records by public email, WhatsApp or ordinary contact channels.
General enquiries
Learn more about Biosphere Telemed
Contact our team for general information, registration updates or healthcare partnership enquiries.