Privacy Notice
Privacy information for this public website.
This notice describes the public website and general enquiry channels. It does not replace the separate privacy information required for future clinical services.
Draft public-website notice — review before production use
1. Who this notice relates to
This public website is operated for Biosphere Telemedicine, trading as Biosphere Telemed. The main facility is in Nairobi, Kenya. General privacy enquiries may be sent to info@biospheretm.com.
2. Information you choose to provide
If you contact us by email or WhatsApp, we may receive your name, contact details and the content of your message. Please provide only information needed for a general enquiry.
3. Do not send health information
Do not send diagnoses, prescriptions, identity documents, test results or medical records through public email, WhatsApp or this website. Future clinical information will use a separate secure pathway.
4. Technical information
Our hosting and security providers may process limited technical information needed to deliver and protect the website, such as IP addresses, timestamps, browser information and security logs.
5. How information may be used
General enquiry information may be used to respond to you, manage registration interest, discuss partnerships, protect the website and meet applicable legal obligations.
6. International activity
Biosphere Telemed has a regional focus across Africa and the Middle East. Appropriate privacy notices, contracts and transfer safeguards must be established before clinical data is processed across borders.
7. Retention and security
General enquiries should be retained only as long as reasonably needed for the purpose, legal obligations and security. Access should be limited to authorised personnel.
8. Your questions
Contact info@biospheretm.com with general privacy questions. Do not include sensitive medical details.
Legal review required
This is a practical draft for the public website. Before real services launch, an authorised legal or privacy professional should confirm the final controller identity, lawful bases, retention periods, rights, complaint routes, processor details and international-transfer arrangements.